Meet Jackie

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Jackie was amazing to work with. She is personable, professional, responsive, knowledgeable, and made the entire loan process painless AND enjoyable. I can't thank her enough for her guidance and skills. I closed my loan yesterday and couldn't be more pleased.

—L. Grey

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As a member of the Armed Forces my family moves a lot. But I have never had to purchase my home form out of state like I did, until it was time to plan my retirement. Jackie Runk was amazing at keeping me informed about my loan. She walked me through the paperwork and even answered questions on a weekend when I needed it. She made my experience feel personal, as if she was helping a family member. even after my loan closed and there wasn't anymore required of her to secure the loan , she still checked in on me. I would definitely return to her if I was looking for anther loan. Jackie Runk is a professional among professionals.

—T. Ward

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Jackie Runk, is AWESOME!!!! Jackie walked us through the whole process and treated us like we were her only customers. I was planning to finance my new home through another bank. In fact, I had already started the process when I asked one of my co-workers who they used for their home loan. He told me he used Jackie. I said Who is Jackie Runk? At that point five heads popped up over their cubicles and stated exclaiming the virtues of Jackie and NBKC Bank. Since that time, I have talked to several other customers of Jackie's and the response was universal, She is AWESOME!! She didn't just process the loan, she massaged it. Several times during the process, she provided expert advice that not only kept us qualified for a loan but got us the best available rate. As long as Jackie is a mortgage loan officer, I will use no one else.

—D. Adams

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Jackie is by far the most knowledgeable mortgage loan officer I have ever worked with especially with regard to VA loans. She knew of ways to use our VA Eligibility even with part of our eligibility tied up in another property when all other loan officers I had spoke to said it couldn't be done. The whole transaction with seamless and we live in another state. I would highly recommend her.

—D. Shetler

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Jackie was exceptional, I highly recommend her for your mortgage lending needs. I have worked with many people in the mortgage industry and Jackie is by far the best I have come across. She is responsive, knowledgeable, and proficient. Bottom line - talk to Jackie and then make your decision, you can't go wrong!

—T. Napier

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Jackie Runk was fantastic she really took care of my wife and I through out the loan process. We will continue to recommend Jackie to our friends and family.

—J. Chaput

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Jackie Runk was amazing! She delivered on the rate she promised AND we closed on our refi AHEAD of schedule. Thanks to all!

—T. Calhoun- Lopez

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I will use Jackie Runk every time I need assistance obtaining a mortgage for my personal homestead or as an investment. I have recommended several people to her and she has treated them all the same way. She is great at what she does!

—K. Menebroker

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Jackie handled two refinance loans for us in 2010 and 2011. She is by far the best Loan Officer that we ever worked with. Her professionalism, knowledge, thoroughness, expediency, patience, great communicator and excellent customer service are a few of the attributes Jackie displayed. We thank NBKC for having such a wonderful Mortgage Loan Officer!

—M. & J. Baltgalvis

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Give Jackie a raise... seriously. This woman sold us, befirended us, expedited for us, ran shepherding for us, and basically kept this thing together - atop this, she knew more about what could be done and what could not be done than 5 other loan officers (from other institutions) which I spoke with before selecting you folks because of her. She is the quinticential loan officer who makes the job look easy and you folks are sincerely lucky to have her working your business.

—K. Howe

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This entire transaction was perfect! Jackie was great and I would certainly recommend her and NBKC to anyone!

—J. Burnside

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Jackie made us feel as though we were her only clients. Both my wife and I were deployed during a majority of this process but she made it happen for us. Look forward to working with her in the future on refi of two other properties we own and recommending her services to friends and family.

—R. Taylor

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NBKC has a gem in Jackie. I hope to get some of Jackie's business cards and information literature to pass on to my family and friends. We believe in Jackie Runk and NBKC! Many thanks to Jackie for her patience, cooperation and most importantly her understanding of the clients multiple emotional stages that evolve while trying to buy a home, we’re grateful she was our Loan Officer.

—A. Lozano

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Jackie is great! She was always very responsive and knowledgeable with any questions we had. Her expertise made this entire process so easy for us. We appreciate everything and it was all handled very professionally. Thank you again for a great home buying experience.

—R. Wright

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Jackie made this experience one worth remembering. We were completely satisfied with every facet of this process and would recommend her to anyone! Thanks Jackie!

—T. Coker

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Jackie has exercised sound judgment and has been a wise and kindly counsel during the course of my loan. She rendered efficient, faithful and unobtrusive but invaluable service through out my loan process. I appreciate the energy, the enthusiasm, the resourcefulness and the skill with which she served as my loan consultant. Jackie also showed high moral integrity, principles, and unselfish devotion. It would be impossible adequately to express the gratitude I feel for the kindness which she has extended to me.

—T. Webb

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Jackie was such a help. She was great to work with. She answered any questions or concerns we may have had. She made getting a loan easy and simple without all the headaches. I definitely will refer friends and family to Jackie. Thanks again!

—S. Williams

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It’s been a long time since I have had the pleasure of working with a person that applies the dedication, support, and service to a customer as Jackie. I thought this level of superior customer service had long disappeared with nerve-racking automation. Thank you, Jackie, for great communication and a great refinance!

—R. Rominger

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Jackie Runk did a wonderful job on my behalf. She followed through with phone calls and kept me informed every step of the way. She was very timely and responsive and a pleasure to deal with. She handled my loan application process very quickly and professionally. Thank you, Jackie!

—M. Rufino