Meet Brett

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I wanted to thank you for the wonderful experience you provided to Ellen and I in purchasing our property in Nags Head. It is beautiful and everything we had wanted! You were instrumental in securing us a great rate and being attentive to all the details to insure that we closed in a timely fashion. I was shocked when I called Lisa Rhodes at 12 noon Friday and she said she would soon have the amount of the money that I needed to bring to closing. She called me about 15 minutes later…. a split second before I passed a Bank of America. I promptly turned in to the Bank of America and 5 minutes later was on the road, check in hand to settlement. The attorney was another story…. It was apparent that he had a bias against out of town lenders!! Ellen and I sang your praises throughout settlement! Thank you for your professionalism, promptness, and for just being nice.

—P. Weldon

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Brett is a pleasure to work with. I totally trust him and he is always very responsive to me. Thank you!

—E. Pfeiffer

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Brett was outstanding. Every step was made clear and he kept us informed and was very responsive. I would recommend Brett and nbkc as a preferred provider.

—L. Berklich

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Quick and easy, no surprises, job well done. Thanks Brett

—K. Frost

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Brett was outstanding, exceeding my expectations. He made sure I knew where we were in the process, that I understood all aspects of the process, worked to resolve any problems that arose, and answered all questions I had in a prompt, professional manner. His knowledge of the VA loan process is excellent. It would be great if other banks and businesses provided the outstanding, professional service I received from Brett and nbkc.

—A. Van Riper

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I was very impressed with Brett. I have never had anyone keep on top of the process as quickly as he did. He would always get back to me with any questions I had.

—L. Weber

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Brett was very thorough and conscientious. Wonderful follow-up skills from start to finish. Without question, the best loan officer we've ever had the pleasure to work with. Keeps his word and doesn't promise things he couldn't deliver on. Will recommend him to friends, neighbors, and acquaintances.

—R. Vetter

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We were very happy with our experience. Brett did an excellent job of answering our questions and keeping us informed. He was very easy for us to work with and also all the other parties involved. He was receptive to our needs and helped us to close our loan a week early. Even our realtor and title company commented on how well things worked out with Brett and nbkc. Thank you!

—S. Reece

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Brett exceeded our expectations and truly exemplified CUSTOMER SERVICE! Brett ROCKS!

—J. Martinez

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My wife and I are very happy with the service you have provided for us. The transition has been very smooth, and we are happy that we didn't let anyone talk us into using a different bank. We heard the horror stories from our agent about using an out of state lender, but your help has been above and beyond.

—T.& J. Washington

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Brett was amazing, helpful and accomplished everything he said he would do. At closing everyone commented on the way you had all handled everything regarding our mortgage and how good everyone was. It was a great job and although new to us you were able to help us get through it easily.

—G. Stock

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I just wanted to say that my wife and I are extremely pleased with your services throughout the past few months. Since I have been in the USAF (16 years) I have moved several times to several different countries. Whether renting or purchasing property the whole process can be stressful and aggravating. In all my years, I have never felt as comfortable and stress-free as I have with the purchase of our new home. This seamless transaction is all because of the professionalism, candor, and effort that you have shown during this process. Even being 2000 miles away, I felt very glad that I chose nbkc and that my loan was managed by you. I'm also grateful for and appreciative of the effort you put into my purchase and the constant communication from you from start to finish. You obviously enjoy what you do and give a very clear impression that you work for the client. I just want to say a big thank you for the awesome service I have received from you. I definitely will recommend you to other service members and friends.

—TSgt C. Bryant

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Our mortgage refinance was so easy. Brett was so helpful and thorough that we did not have to worry about anything. He saved us a tremendous amount of money which allowed us more income each month. I was even able to stay home with my young children after we refinanced. Definitely worth it.

—A. Howser

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My wife and I have taken out two mortgage loans through Brett Schnake. It was a very fairly priced and seamless transaction. I never felt the need to shop around as I knew we were being treated fairly. Brett indicated to us at the outset what documentation we had to provide, we signed the app and went to closing. No headaches, no hassles. I have also referred other people to Brett for their mortgage needs. Even though I work in the mortgage industry, I would always utilize Brett in any future needs.

—J. Vossen

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I have had a number of mortgages over the years. Brett Schnake, one of your Loan Professionals, handled a Re-Fi for me a short time back, and I wanted to tell you how professionally and promptly he did this. Brett was able to find me a good rate and he answered all my questions quickly, in an “understandable” manner without a lot of industry jargon. I would heartily recommend Brett to anyone looking for a new mortgage or a Re-Fi of an existing mortgage.

—D. & D. Davis